Kipsu Status

Kipsu

All Systems Operational

Kipsu Web Application Operational

Kipsu Digital Asset Manager Operational

Kipsu Mobile Application Operational

API Operational

Facebook Messenger Integration Operational

Live Web Chat Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Nov 20, 2018

No incidents reported today.

Nov 19, 2018

No incidents reported.

Nov 18, 2018

No incidents reported.

Nov 17, 2018

No incidents reported.

Nov 16, 2018

Follow-up Feature Not Functioning Properly

Resolved - Kipsu Engineers have released a patch that has restored the Follow-up feature to it's normal functionality.
Thank you for your patience on this issue.

Please reach out to Kipsu Support if you have any questions.
Nov 16, 16:08 CST

Update - Kipsu Engineers are continuing to work on the fix to restore the Follow-up feature. We will follow up with another update when a specific timeline for resolution becomes available. Thank you for your patience.
Oct 30, 12:23 CDT

Identified - The issue has been identified and a fix is being implemented.
Oct 13, 12:43 CDT

Investigating - We are currently investigating an issue with the Follow-up feature not working. It will appear that you have scheduled a follow-up, but the timing will be incorrect.
Oct 13, 12:42 CDT

Nov 15, 2018

No incidents reported.

Nov 14, 2018

No incidents reported.

Nov 13, 2018

No incidents reported.

Nov 12, 2018

No incidents reported.

Nov 11, 2018

No incidents reported.

Nov 10, 2018

No incidents reported.

Nov 9, 2018

Digital Asset Manager PDF File Limitations

Resolved - The Kipsu Engineering Team has released a fix to resolve this issue. PDFs can now be uploaded to the Digital Asset Library. Thank you for your patience.
Nov 9, 11:47 CST

Update - Kipsu Engineer's have developed a solution and we are planning on rolling it out this week.

Thank you for your patience and please feel free to reach out to Kipsu Support with any questions.
Nov 7, 08:26 CST

Update - Kipsu Engineers are continuing to work towards restoring the ability to upload PDF files to the Digitial Asset Manager. We will follow up with an update when a specific timeline for resolution becomes available. Thank you for your patience.
Oct 11, 15:05 CDT

Identified - There is an issue that is preventing PDF files from being added to the Digital Asset Manager. Kipsu Engineer's are aware and are looking into a solution.

PDF files are the only file type that is affected at this time.
Oct 9, 14:22 CDT

Nov 8, 2018

No incidents reported.

Nov 6, 2018

No incidents reported.