Kipsu
All Systems Operational
Kipsu Web Application ? Operational
Kipsu Digital Asset Manager Operational
Kipsu Mobile Application Operational
API ? Operational
Facebook Messenger Integration Operational
Live Web Chat Operational
Kipsu Connector Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 28, 2021
Resolved - Kipsu Engineers have identified the root cause of the incident. The Kipsu Web Application service is fully restored, and Kipsu is functioning normally. Thank you for your patience.
Sep 28, 12:56 CDT
Monitoring - Kipsu Engineers have confirmed that Kipsu is now loading. They are continuing to monitor the system and are investigating the root cause of the incident.
Sep 28, 11:56 CDT
Investigating - Kipsu Engineers are investigating a current system service disruption. We will provide additional updates as more information becomes available. We apologize for any inconvenience.
Sep 28, 11:46 CDT
Sep 27, 2021
Resolved - After continuing to monitor this afternoon, Kipsu Engineers believe this issue has been resolved. We apologize for the inconvenience that this problem caused you and your team. Thank you for your patience as we worked as quickly as possible to resolve this issue. Please reach out to support@kipsu.com with any questions.
Sep 27, 18:35 CDT
Monitoring - At this time, inbound messages are now slowly appearing within Kipsu sites for the number supplier that was experiencing issues. We will continue to monitor the situation over the coming hours to ensure inbound messages continue to flow successfully. We really appreciate your patience and understanding as we worked with our provider as quickly as possible to get these issues resolved.
Sep 27, 15:55 CDT
Update - Kipsu Engineers are continuing to work on a solution to this issue of inbound messages not show up in Kipsu. Please know this is a top priority to resolve and note that this is not affecting all inbound messages. We will provide additional updates within the next 1 hour. We apologize for this inconvenience.
Sep 27, 14:47 CDT
Investigating - Kipsu Engineers are investigating a current system service disruption where inbound messages from one of our suppliers are not appearing in Kipsu. Please note that this is not affecting all inbound messages at this time. We will provide additional updates as more information becomes available. We apologize for any inconvenience.
Sep 27, 13:46 CDT
Resolved - The Kipsu Web Application service is fully restored, and Kipsu is functioning normally. Thank you for your patience.
Sep 27, 17:11 CDT
Monitoring - Kipsu Engineers have confirmed that Kipsu is operating normally. Kipsu users should be able to login successfully. We are continuing to monitor the system and we thank you for your patience while we worked to resolve this issue.
Sep 27, 15:49 CDT
Identified - Kipsu Engineers have identified the issue and are working on a long term solution to the Kipsu login issues that are being experienced. Some users are now able to login and we are continuing to work on a complete resolution on this issue. We appreciate your patience and will provide another update within the next hour.
Sep 27, 14:46 CDT
Investigating - Kipsu Engineers are continuing to investigate a current system service disruption causing individuals to not be able to login. We will provide additional updates as more information becomes available. We apologize for any inconvenience.
Sep 27, 14:06 CDT
Update - Kipsu Engineers have confirmed that Kipsu is loading. Users are able to login to Kipsu successfully. We are continuing to investigate the root cause of the incident and will continue monitor the system. Thank you for your patience.
Sep 27, 13:52 CDT
Monitoring - Kipsu Engineers have confirmed that Kipsu is loading. Users are able to login to Kipsu successfully. We are continuing to investigate the root cause of the incident and will continue monitor the system. Thank you for your patience.
Sep 27, 13:49 CDT
Update - We are continuing to investigate this issue.
Sep 27, 13:42 CDT
Investigating - Kipsu Engineers are investigating a current system service disruption causing individuals to not be able to login. We will provide additional updates as more information becomes available. We apologize for any inconvenience.
Sep 27, 13:29 CDT
Sep 26, 2021

No incidents reported.

Sep 25, 2021

No incidents reported.

Sep 24, 2021

No incidents reported.

Sep 23, 2021

No incidents reported.

Sep 22, 2021

No incidents reported.

Sep 21, 2021
Resolved - The Kipsu Web and Mobile Applications are fully restored, and Kipsu is continuing to function normally. Thank you for your patience.
Sep 21, 16:58 CDT
Monitoring - The Kipsu system experienced a brief outage lasting about 5 minutes this afternoon between 3:35 pm and 3:40 pm CDT. The Kipsu system has been is fully restored at this time and Kipsu is functioning normally. We sincerely apologize for any inconvenience.
Sep 21, 15:50 CDT
Sep 20, 2021

No incidents reported.

Sep 19, 2021

No incidents reported.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.