Facebook Messenger Real Time Update Issue

Incident Report for Kipsu

Resolved

Facebook has implemented a solution into their API to resolve the issue and systems are operating normally.

Posted Jul 26, 2017 - 08:19 CDT

Update

We have determined that there is an issue within Facebook that is preventing messages from being delivered in real time.

Posted Jul 19, 2017 - 15:04 CDT

Monitoring

We are monitoring the real time message integration between Facebook and Kipsu. We have determined that there is an issue within Facebook that is preventing messages from delivered in real time.

Posted Jul 14, 2017 - 16:33 CDT

Update

Real time updates between Facebook and Kipsu are being affected. We do know that this is not affecting all integrations at this time.

Posted Jul 13, 2017 - 15:59 CDT

Identified

Real time updates between Facebook and Kipsu are being affected.

Posted Jul 13, 2017 - 15:55 CDT