Incoming SMS Deliverability - T-Mobile
Incident Report for Kipsu
Resolved
This incident has been resolved.
Posted Oct 01, 2024 - 17:07 CDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2024 - 14:44 CDT
Identified
We are experiencing message failures from T-Mobile users to a subset of Kipsu’s phone numbers. As a result, customers may not receive inbound messages from T-Mobile users. We are working with our messaging provider to resolve the situation and will provide updates we more information becomes available.
Posted Oct 01, 2024 - 14:22 CDT
This incident affected: Kipsu Web Application and Kipsu Mobile Application.